homework 49482055 Valentina

Specific Purpose

1. Mr. Hsiao, pleas be aware that there are some outdated items in the warehouse. Should we dispose them or sell them by auction?

3. Dear Sirs, We would like to inform you that your remittance hasn't been confirmed. Would you please check once again if there is any problem so that we can make something for you. Thank you.

5. Dear Mr. Hsiao, I'm calling for the shipment of the products. My products should have arrived last Friday but it is Sunday already. Will you please check it again? Thank you.

Exploring the Web on Your Own

This web teaches us many useful and practical skills in business letter writing about "you benefit" and "positive expression". For example, the first one is about" you benefit". It tells us to make it easy for my email readers to respond with a "yes/no" answer or short response. And the example is that use "Should we adopt Harry's proposal?" instead of "Let me know what your thoughts are on Harry's proposal." because with the first question, my reader only need to answer "yes" or "no" rather than writing long sentences. The second one is "accentuate the positive." It tells us that research shows that it takes the mind longer to understand a negative statement than the same ideas stated positively. Here is the example it mentioned. We should use "The plan succeeded more quickly." this sentence rather than "The plan did not fail." The third one is that we should be assertive. In other words, avoid using words such as "it is my understanding"," possibly"," perhaps," or " could."